White and Black List:

Occasionally, the spam filter will catch email that you actually want to receive, or will not catch certain spam messages.  To solve this problem, we have set up the server to allow our customers to setup "White" lists, which are email address that the spam filters believe is spam but that customers want to receive, and "Black" lists, which are emails that the spam filters did not catch but the customers do not want to receive.  The following instructions will show you how to setup White and Black Lists:

Go to: http://spam.wcc.net



Type in your username and password and click the Login button

To setup the White list, type the email address in the address box, click "Allow" and then click "Add New Address"



To setup the Black list, type the email address in the address box, click "Deny" and then click "Add New Address"



Note:  For now the only spot you can use a wildcard (*) in the white and black list settings  is before the @ in the email address.

Examples
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test@wcc.net (Would match exactly test@wcc.net)
te*@wcc.net (Would match all email being with te and ending with @wcc.net)
*@wcc.net  (Would match all emails ending with @wcc.net)

You can also adjust the Required Hits number under General Settings, the higher the number the less chance it will have of catching spam, the lower the number the greater the chance of it catching spam.  Also, the lower the number the better chance it will have of catching some of your real emails.